Safe Routes of Attention
 Hospital Internacional

Every person who enters the HIC, through the Main Lobby, will be welcomed by a nurse who will:

• Take your temperature.
• He or she will perform a Quick Respiratory Screening, which consists of a series of questions to quickly assess your health condition.
• Verify that the person is wearing a mouth cover.
• Apply glycerine alcohol to your hands.

• Areas have been marked with signs on the floors and walls, to indicate to people that they should maintain social distance while waiting for their attention.
• All Medical - Assistance Personnel are equipped with all protection and biosecurity elements at all times of the care process.
• The new service of delivery of a copy of the clinical history through e-mail has been enabled.
• The New HIC TELECONSULTA Service has been enabled in more than 20 Specialities.

• Initial classification of patients, identifying the main symptoms for which they visit the HIC Emergency and Trauma Unit.
• External Triage Area, isolated and exclusive for Patients with Respiratory Symptoms.
• Waiting Room and Independent Cubicles exclusively for Patients with Respiratory Pathologies.
• Waiting Room and Independent Cubicles Exclusively for Patients with Other Pathologies.

• The service has been separated into properly demarcated and marked Exclusive Care Zones, to isolate patients with Regular Pathologies from those with Respiratory Symptoms, suspicion or confirmed by COVID - 19.
• All the Medical - Care Staff are equipped with all the protection and biosafety elements at all times of the care process.

The Operation Rooms of the HIC have been separated into:

• Independent Operating Rooms for patients with respiratory pathologies.
• Exclusive Operating Rooms for patients with other pathologies.
• Independent cubicles in Intensive Care Units with Negative Pressure in their Ventilation, separated by the pathology presented by the patient.

• Areas have been marked with signs on the floors and walls, to indicate to people that they should keep a social distance while waiting for their attention.
• All Medical - Assistance Personnel are equipped with all protection and biosecurity elements at all times of the care process.
• The new HOME CLINICAL LABORATORIES Service has been set up.
• The New ONLINE LABORATORY RESULTS AND DIAGNOSTIC IMAGES DOWNLOADING Service has been enabled.

• All Medical-Care Staff are designated in separate teams for patient care depending on the route of emergency care taken to the hospital admission.
• The route of admission to the institution is different from that of the patients, exclusive and isolated for the Medical - Care and Administrative staff.
• Constantly trained in the management of patients with suspicion or confirmed by COVID -19.
• Equipped at all times with protection and biosecurity elements defined in the guidelines of the Ministry of Health and Social Protection.