Safe Routes of Attention
 Hospital Internacional

Resultados COVID 19
HIC Patient or Family Entrance Protocol

Every person who enters the HIC, through the Main Lobby, will be welcomed by a nurse who will:

  • Take your temperature.
  • He or she will perform a Quick Respiratory Screening, which consists of a series of questions to quickly assess your health condition.
  • Verify that the person is wearing a mouth cover.
  • Apply glycerine alcohol to your hands.
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Attention Protocol External Consultation Service and HIC Executive Medical Checkups
  • Areas have been marked with signs on the floors and walls, to indicate to people that they should maintain social distance while waiting for their attention.
  • All Medical - Assistance Personnel are equipped with all protection and biosecurity elements at all times of the care process.
  • The new service of delivery of a copy of the clinical history through e-mail has been enabled.
  • The New HIC TELECONSULTA Service has been enabled in more than 20 Specialities.
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HIC Emergency and Trauma Unit Care Protocol
  • Initial classification of patients, identifying the main symptoms for which they visit the HIC Emergency and Trauma Unit.
  • External Triage Area, isolated and exclusive for Patients with Respiratory Symptoms.
  • Waiting Room and Independent Cubicles exclusively for Patients with Respiratory Pathologies.
  • Waiting Room and Independent Cubicles Exclusively for Patients with Other Pathologies.
All the Medical-Care Staff is equipped with all the protection and biosafety elements at all times of the care process.
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HIC Hospitalization Unit Care Protocol
  • The service has been separated into properly demarcated and marked Exclusive Care Zones, to isolate patients with Regular Pathologies from those with Respiratory Symptoms, suspicion or confirmed by COVID - 19.
  • All the Medical - Care Staff are equipped with all the protection and biosafety elements at all times of the care process.
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HIC Surgery Unit Care Protocol

The Operation Rooms of the HIC have been separated into:

  • Independent Operating Rooms for patients with respiratory pathologies.
  • Exclusive Operating Rooms for patients with other pathologies.
  • Independent cubicles in Intensive Care Units with Negative Pressure in their Ventilation, separated by the pathology presented by the patient.
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Laboratory Service Attention Protocol, Diagnostic Imaging and HIC Blood Bank
  • Areas have been marked with signs on the floors and walls, to indicate to people that they should keep a social distance while waiting for their attention.
  • All Medical - Assistance Personnel are equipped with all protection and biosecurity elements at all times of the care process.
  • The new HOME CLINICAL LABORATORIES Service has been set up.
  • The New ONLINE LABORATORY RESULTS AND DIAGNOSTIC IMAGES DOWNLOADING Service has been enabled.
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Highly Trained and Qualified Staff in Emergency and HIC Trauma
  • All Medical-Care Staff are designated in separate teams for patient care depending on the route of emergency care taken to the hospital admission.
  • The route of admission to the institution is different from that of the patients, exclusive and isolated for the Medical - Care and Administrative staff.
  • Constantly trained in the management of patients with suspicion or confirmed by COVID -19.
  • Equipped at all times with protection and biosecurity elements defined in the guidelines of the Ministry of Health and Social Protection.
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