The Users Alliance is a group of affiliates of the contributory, subsidized and Social Health Security  General System that have the right to use some services according to their affiliation system. This group of people will watch over the quality of the service and the defence of the user.

According to Decree 1757 of 1994, the Users Alliance was created with the purpose of guaranteeing a space for citizen and social participation in health, through the formation of an alliance of users in the Fundación Cardiovascular de Colombia - FCV and the Hospital Internacional de Colombia - HIC according to current regulations to ensure the rights of our patients to enjoy good quality services, with timely and dignified treatment.